Skip to content
For Us
PrivacyTermsSupport

Support

We're here to help.

Whether you have a question about your account, a privacy question, or something is not working the way it should, reach us at support@theforusapp.com. We aim to respond within two business days.

Frequently asked questions

I can't sign in, or I forgot my password.

On the sign-in screen, tap Forgot password and follow the steps to reset it with a code sent to your email. If you are still stuck, email us at support@theforusapp.com and we will help you regain access.

My partner's invite isn't working.

An invite code can only be used once, and it expires 14 days after it is sent. If your partner's code has already been used or is more than two weeks old, ask them to send a new one from inside the app. To join, open the For Us app, sign in or create an account, and type the short code in when prompted, tapping the invite link on its own does not open the app yet.

I have a question about my subscription.

Subscriptions are billed and managed through the Apple App Store or Google Play, whichever you subscribed through. To view, change, or cancel your subscription, or to ask about a charge, use your App Store or Google Play account settings. For anything else about your subscription, email us at support@theforusapp.com.

How do I access, export, or delete my data?

You can export your own entries, profile, consent records, and pairing history from inside the app. To delete your account and data, use the in-app option or our data deletion page; deletion begins a 30-day grace period before it becomes permanent. See our Privacy Policy for the full detail on what we collect and how it is used.

Report a security concern

If you believe you have found a security issue, please email us at support@theforusapp.com with details, and we will follow up directly.

For Us

Be better understood.

Privacy PolicyConsumer Health Data Privacy Policy (Washington)Terms of UseDelete Your DataSupport

© 2026 Apps For Us, LLC. Questions: support@theforusapp.com